Privacy Policy

1. Introduction

Nordic Move Spain respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit a form, request information or use our services.

2. Who is responsible for your data?

Nordic Move Spain is responsible for the personal data processed in connection with this website and our services.

If you have questions about this Privacy Policy or how your personal data is handled, you can contact us through the contact options provided on this website.

3. Personal data we may collect

Depending on how you interact with us, we may collect:

• Your name
• Email address
• Telephone number
• Country or region
• Information about your property search, preferred areas, property type and approximate budget
• Information about your relocation or property purchase plans
• Messages and information you submit through our forms
• Technical information such as browser type, device information, IP address and website activity
• Marketing and advertising information where you have given the required consent

4. How we collect personal data

We may collect personal data when you:

• Complete a form on our website
• Request an Area Match Report or other information
• Book or request an introductory call
• Contact us by email, telephone or WhatsApp
• Submit a Google Ads lead form
• Use or browse our website
• Request information about our services

5. How we use your personal data

We may use personal information to:

• Respond to enquiries and contact requests
• Understand your property purchase and relocation requirements
• Provide requested reports, information or services
• Arrange introductory calls or appointments
• Provide buyer-side property and relocation support
• Improve our website and services
• Measure website and advertising performance
• Prevent misuse, fraud or security problems affecting our website or services
• Comply with legal and regulatory requirements

6. Legal basis for processing

Where the GDPR or similar privacy legislation applies, we process personal data only when we have a lawful basis to do so.

• Consent: for certain cookies, analytics, advertising or marketing activities.
• Contractual necessity: when processing is required to provide services you request.
• Legitimate interests: for activities such as responding to enquiries, operating our business and improving our services, where these interests do not override your privacy rights.
• Legal obligation: when we must process information to comply with applicable law.

7. Google Analytics, Google Tag Manager and Google Ads

We use Google services including Google Analytics, Google Tag Manager and Google Ads to understand website usage, measure advertising performance and improve our marketing.

Where legally required, analytics and advertising technologies are activated only after you have provided the appropriate consent through our cookie settings.

Information collected through Google services may include device information, browser information, approximate location, website interactions and advertising-related identifiers.

Google processes certain information according to its own privacy policies. You can read Google's Privacy Policy at policies.google.com/privacy.

8. Google Ads lead forms

When you submit information through a Google Ads lead form, Google may collect and process the information before making it available to Nordic Move Spain.

We use the information you submit through these forms to respond to your request, understand your property requirements and contact you regarding relevant Nordic Move Spain services.

We do not sell personal information obtained through Google Ads lead forms.

9. Cookies and consent

Our website may use cookies and similar technologies for essential website functionality, analytics and advertising.

Where required, non-essential cookies are used only after you provide consent. You can review or change your choices through the Cookie Settings option available on our website.

10. Service providers

We use trusted service providers to operate our website and business. These may include providers for:

• Website hosting and infrastructure
• Database and secure data storage
• Email delivery
• Website analytics
• Advertising and conversion measurement
• Communication and customer enquiries

Our technology providers may include Vercel, Supabase, Resend and Google. These providers process information according to their own contractual and privacy obligations.

11. Sharing personal information

We do not sell your personal information. We may share personal information with service providers where necessary to operate our website or deliver requested services.

Where your property purchase or relocation requires assistance from independent professionals, information will only be shared when necessary and appropriate for the requested service.

This may include independent legal, technical or other professional service providers involved in your purchase or relocation process.

12. International data transfers

Some technology providers we use may process data outside your country or outside the European Economic Area.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

13. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining business records and complying with legal, accounting or regulatory requirements.

14. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

15. Your privacy rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing relies on consent
• Request data portability where applicable
• Lodge a complaint with the relevant data protection authority

To exercise a privacy right, please contact Nordic Move Spain using the contact details available on this website.

16. Third-party websites

Our website may contain links to third-party websites. Nordic Move Spain is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies separately.

17. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will always be published on this page together with the date of the latest update.